![]() I support a lot of computers, both businesses and individuals, in doing so i use a mix of Remote desktop, Remote Desktop Gateway and TeamViewer5 depending on the situation. I can see many others beat me to the punch in pointing out that your article failed to mention TeamViewer 5. ![]() If you’ve never used TEAMVIEWER, give it a whirl. I cannot recommend TEAMVIEWER highly enough and it’s not that expensive if you are going to use it enough commercially. The free version does not have any limited functionality and they rely on your honesty not to use it commercially. That’s a nice touch as folk seem to be more relaxed when they can see who is talking to them. If they have a headset, or mic and speakers, TEAMVIEWER even lets me talk with them through VOIP and with video too. They read off the access number and PIN to me and I’m in. All they need to do is click the download link on my site, then click RUN both times when prompted. Also the most versatile in functionality I’ve yet tried.Īs a great many of my support requests come from people with very limited computer knowledge, they find it very easy to get connected to me with a minimum of explanation or fuss. ![]() By far the easiest to set up and use, for both myself and my clients, is TEAMVIEWER. I also do a lot of remote assistance support, and over the years have tried quite a few apps for this. ![]() I use TEAMVIEWER for accessing my own PCs from afar and it was an absolute doddle to set up compared to everything else I’ve tried. ![]()
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